For volunteers
Insurance for Volunteers Entering Ukraine
Aid work happens closer to the hard parts of the map. Cover should match — and you should know exactly where it ends.
Last updated: 2026-09-15
Extended is the sensible plan here
Humanitarian routes run east of where tourists go. Injury from military action is covered in both plans, but the payout ceiling is what matters when surgery and evacuation are involved — 1,575,000 UAH against 100,000 UAH.
The hard limit to plan around: the contract does not apply in areas of active hostilities, in temporarily occupied territories, within 50 km of either, or under a special access regime. Organisations working inside that band need dedicated cover arranged separately.
For NGOs sending teams
Up to ten people fit on one policy, priced per person, which makes rotating teams simple. The signed PDF doubles as the insurance line in your organisation's duty-of-care file.
Worth briefing your teams on: repatriation is covered only when arranged through the insurer's assistance company, so the assistance number on the certificate is the first call in any serious incident — not the last.
Frequently asked questions
Does volunteering count as participation in hostilities?
No. Humanitarian work is civilian activity; the exclusion concerns participation in active hostilities, military operations and service alongside military personnel, not aid delivery.
Get your certificate before you travel
Instant PDF, accepted at every open crossing. From €3.56.
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